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Front Desk Clerk (Swing Shift)

Company: Best Western Palm Garden Inn
Location: Westminster
Posted on: November 26, 2022

Job Description:

As a front desk agent, you will be responsible for assisting guests with check-ins and check-outs, answering and processing all phone calls received, plus handling all special requests for services or information, in accordance with Best Western standards, and providing superior customer service to make sure all of the guests enjoy their stay with us.

*Hours*

* 2nd Shift (Swing) Position: 3pm - 11pm or 3pm - 7pm

*Requirements*

* Must have the ability to work any shift and be available to work weekends and holidays as needed.
* Must have the ability to communicate in English, both orally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse anger and collect accurate information, and resolve problems.
* The ability to work under pressure and deal with stressful situations during busy periods.
* The ability to accomplish tasks through a computer.

Job Type: Part-time

Pay: From $17.00 per hour

Benefits:
* Employee discount
Schedule:
* 8 hour shift
* Monday to Friday
* Weekend availability

Education:
* High school or equivalent (Required)

Experience:
* Customer service: 2 years (Preferred)

Work Location: One location%58047475%

Keywords: Best Western Palm Garden Inn, Westminster , Front Desk Clerk (Swing Shift), Other , Westminster, California

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