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Kitchen Staff and Customer Service

Company: Edible Arrangements
Location: Westminster
Posted on: November 22, 2022

Job Description:

Fruit Expert - - Customer Service & Production

The Fruit Expert - - Customer Service & Production Associate is responsible for creating the mouthwatering arrangements, dipped fruit--- boxes, and cut fruit for Edible - treat products, following proper operational procedures. He or she also ensures Edible - service standards are met and surpassed by providing customers with prompt service, delivering a WOW experience. We are a gifting business and a holiday based business. Working scheduled shifts during holidays is mandatory for our staff.

Essential Job Functions and Responsibilities:
* Build arrangements according to our brand standards

* Prepare a variety of arrangements according to customers' orders or supervisors' instructions, following approved procedures and proper portion sizes

* Selects fruit for arrangements

* Wash, peel and/or cut various fruit to prepare for arranging

* Package arrangements or dipped fruit

* Receive and store fruit supplies, equipment, and utensils in refrigerators and other storage areas

* Performs cleaning tasks in accordance with the cleaning standards and works as a store team player; Clean work areas, equipment, utensils, and dishes

* Inform supervisors when supplies are getting low or equipment is not working properly

* Remove trash and clean kitchen waste containers

* Assist with receiving deliveries from vendors

* Follows proper food sanitation and handling procedures

* Demonstrates a strong understanding of product knowledge and quality standards

* Welcomes and connects with every customer to provide excellent customer service

* Discovers customer needs and appropriately suggests products with every customer to enhance service and meet sales goals

* Assists customers in the selection and purchase of Edible - products

* Uses effective sales approaches and displays strong knowledge of product line; Effectively converts customer inquiries into sales

* Builds long-term relationships and builds the trust and loyalty of customers

* Maintains customer service area and equipment in a clean and appealing manner

* Responds to customer needs; Manages difficult customer situations in a calm and professional manner

* Follows standards for merchandising, stocking, rotating and storing all products

* Follows cash handling and register policies

* Follows inventory stocking and recording guidelines

* Takes responsibility to learn all aspects of the position

* Learns and demonstrates creating the Edible - Experience

* Learns and demonstrates all performance standards by completing in-store training and utilizing digital training portal on an ongoing basis

Job Requirements:
* High School Diploma or equivalent preferred

* Previous experience working in customer Service or food service establishment preferred

* Excellent customer service and communication skills

* Demonstrated ability to sell and up-sell products

* Good math and money handling skills

* Positive attitude

* Enjoys working within a team

* Enjoys working in a fast-paced environment

* Drive and determination

* Desire for personal and professional growth

* Valid state driver's license and a clean driving record (if also delivering)

* Computer skills including Microsoft software and register skills

* Ability to lift, carry and/or push objects weighing up to 50 lbs.

* Ability to stand, bend, reach and scoop throughout assigned shift

Job Type: Part-time

Pay: $15.00 - $16.00 per hour

* Employee discount
* Flexible schedule
* Health insurance
* Day shift
Weekly day range:
* Monday to Friday
* Weekend availability

Work Location: One location%58047475%

Keywords: Edible Arrangements, Westminster , Kitchen Staff and Customer Service, Hospitality & Tourism , Westminster, California

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