Customer Service

Company: Kimco Staffing
Location: Westminster
Posted on: June 21, 2022

Job Description:

We are looking to fill a temporary customer service position on our Customer Care team.-- - -- - This would be a temp assignment I anticipate lasting 2-6 months.-- --- -Pay Rate - $18.00- $19.00 DOE-- - The Customer Care Associate fields up to 75 calls per day. The majority of these calls pertain to verifying order status, stock checks, tracking orders and solving order discrepancies. The Customer Care Associate works as part of a team to answer any queries that come in through our website or via email. The Customer Care Associate will arrange warranty orders for spare parts. The Customer Care Associate may serve as back up to other functions in the Customer Care team including Order Entry, Order Fulfillment and Technical Care. The Customer Care Associates are expected to learn and-- -maintain basic product knowledge in order to assist customers in choosing appropriate products.-- -Qualifications: High School diploma or GED required 4 Years experience in a customer service environment. Exceptional verbal and written communication skills and a strong service mindset is required. An empathetic ear and excellent active listening skills. Highly developed sense of integrity. Proven ability to model leadership behaviors consistent with our Code of Conduct and company values. Proficient PC skills with an emphasis on MS Office suite including MS Word, PowerPoint and Excel Good organizational skills, proven ability to multitask and ability to function in a fast paced environment. Must be flexible in hours and days to be worked.PandoLogic. Keywords: Customer Service Representative, Location: Westminster, CA - 92685

Keywords: Kimco Staffing, Westminster , Customer Service, Hospitality & Tourism , Westminster, California