Posted on: January 9, 2021
Wingstop's mission is to serve the world flavor. Wingstop is the
destination when you crave fresh never faked wings, hand-cut
seasoned fries and any of our famous sides. For people who demand
flavor in everything they do, there's only Wingstop. We are looking
for team members who want to deliver a flavor experience.
We are looking for excellent General Manager candidates to join our
management team. The primary role of the Wingstop General Manager
work in tandem with the District Manager to oversee the daily
operations of the store, provide exceptional customer service and
proactively manage the front- and back-of house team. The ideal
candidate is focused on excellent customer service and excellent
operational results. S/he has demonstrated restaurant leadership
experience and has a passion for growing the business.
Essential Duties and Responsibilities:
Responsible for recruiting, selecting, orienting, training,
assigning, scheduling team members, in partnership with the
Works with both the District Manager and Human Resources to manage
performance, including coaching, counseling, and disciplining team
members. Communicates job expectations to the staff; plans,
monitors, and reviews performance of employees; plans and reviews
compensation actions; enforces policies and procedures.
Communicate in a timely and effective manner with District Manager
about operational and human resources issues.
Perform regular restaurant inspections to ensure team and
restaurant is meeting standards.
Tracks inventory and ensures accurate record keeping.
Identifies and resolve issues with food preparation. Helps team
handle customer service issues with grace, courtesy and with the
goal of cultivating happy, returning customers.
Maintains safe, secure, and healthy facility environment by
establishing, following, and enforcing sanitation standards and
procedures; proper safety procedures, to include, but not limited
to injury reporting, conducting meetings, equipment maintenance,
etc., complying with health and legal regulations; maintaining
Accomplishes company goals by accepting ownership for accomplishing
new and different job responsibilities; explores opportunities to
add value to job accomplishments.
Guest service mentality and has a genuine desire to serve the
Maintains a calm, tactful demeanor when dealing with difficult
Ongoing learner; exhibits insatiable curiosity and an interest in
Ability to measure performance, subjectively and objectively
Cultivate attractive culture within the restaurant
Ability to handle numerous job duties essential to running a
Competent in the key areas of responsibility which includes labor
management, store operations, and customer care.
Superior leadership, organizational and time management
Possesses a confident and professional demeanor. Inspires trust,
models best practices, and cultivates morale and teamwork amongst
Proactive problem-solver and decision-maker.
Must thoroughly understand the importance of good hygiene and food
Flexible schedule required, including weekends and nights.
Strong work ethic.
Minimum of 2 years of previous food service, retail, or restaurant
Restaurant experience is required
Food Handler Certification required
Excellent Opportunities for Advancement
Keywords: Wingstop, Westminster , General Manager, Executive , Westminster, California
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